Chitta Bank is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
1.1 Personal Information
When you contact us or subscribe to our newsletter, we may collect the following information:
- First and last name
- Email address
- Phone number (optional)
- Organization or academic affiliation (optional)
1.2 Technical Information
We automatically collect technical information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring source
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Responding to your inquiries and requests
- Communications: Sending newsletters, notifications, and updates (with your consent)
- Service Improvement: Analyzing website usage and improving user experience
- Security: Identifying and preventing fraud and abuse
- Legal Requirements: Complying with laws and regulations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality and user experience:
3.1 Types of Cookies
- Necessary Cookies: Essential for basic website functionality
- Analytics Cookies: Google Analytics for traffic analysis
- Marketing Cookies: For displaying relevant content
- Preference Cookies: Storing your settings
For more information, please read our Cookie Policy.
4. Information Sharing
We do not sell your personal information. We may share information in the following cases:
- Service Providers: Trusted partners who help us deliver services (such as email services)
- Legal Requirements: When required by law
- Rights Protection: To protect our rights, property, and safety and those of others
5. Information Security
We use appropriate technical and organizational security measures to protect your information:
- SSL/TLS encryption for data transmission
- Restricted access to personal information
- Regular security monitoring
- Staff training on data protection
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of personal information
- Restriction: Request restriction of processing
- Objection: Object to information processing
- Portability: Receive information in a usable format
- Withdraw Consent: Withdraw consent at any time
7. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law.
8. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy policies.
Third-party services we use:
- Google Analytics: Website traffic analysis
- Google Tag Manager: Website tag management
9. Children's Rights
Our services are not designed for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.
10. Changes to Privacy Policy
We may update this Privacy Policy. The date of the last update is stated at the top of this page. Significant changes will be communicated via email or website notification.
This Privacy Policy is prepared in accordance with GDPR (General Data Protection Regulation) and Turkish data protection laws.